Shop with confidence
Should you receive an item that has a factory defect, or were shipped the wrong size or color, we will gladly exchange the item at our expense.
30-Day Return Policy : It's ok to change your mind !
Cloris Murphy values your satisfaction. If you are not happy with your purchase, simply return your items for a refund or exchange within 30 days after the order date. A refund will be issued less shipping fees. Returned items must be in their original condition and original packaging with tags and sanitary protection intact. All customers must contact us via email at email@example.com within 30 days after the order date. You will be emailed the instructions for returning the item. Please note that when returning items we recommend that you get a tracking number. We are not responsible for items that get lost in the mail.
What can you return ?
We only accept items back that are unworn and unused. We will also not take back items that smell of smoke, perfume, or body odor. Please be sure to try on your merchandise in a smoke-free environment. Clothing that has metallic coloring has a tendency to discolor when exposed to lotions, perfumes, oils, or normal washing. Items that have been discolored will not be accepted as a return. Please ensure that you wear undergarments when trying on swimwear.
All items must be returned to us in new resalable condition, with all packaging and tags. We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges. If you return an item that is not eligible you will not receive a credit, and you will have to pay for the return shipping if you would like the item back after returning it to us.
What will be done with my return ?
Once the item(s) are delivered to our warehouse we will put them into processing to check the condition of the items and eligibility of the service. Shipping charges on original order will not be credited back. When the return is verified as valid we will credit the original payment method. The credit process normally takes around 2~3 working days.
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